Privacy Policy
Our privacy terms:
🛡️ Privacy Policy for Colemans Create and Craft
Effective Date: 20/09/2025
Colemans Create and Craft (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you interact with our pottery painting services, website, and events.
1. 📋 What Information We Collect
We may collect the following types of personal data:
• Contact details: Name, email address, phone number
• Booking information: Date/time of your visit, number of attendees
• Payment details: Card or transaction information (processed securely via third-party providers)
• Photos: Images of your artwork or event participation (with consent)
• Website data: IP address, browser type, and usage statistics via cookies
2. 🎯 How We Use Your Information
We use your data to:
• Process bookings and payments
• Communicate with you about your visit or orders
• Send updates, promotions, or newsletters (only if you opt in)
• Improve our services and customer experience
• Comply with legal obligations
3. 🧒 Children's Data and Kids’ Parties
We often host children’s parties and workshops. We take the privacy of children seriously and follow UK data protection guidelines regarding minors.
• We only collect minimal information necessary for booking and safety (e.g. child’s first name, age, allergies).
• Any photos taken during events will only be used for promotional purposes with explicit parental or guardian consent.
• We do not knowingly collect personal data from children under 13 without parental involvement.
• Parents or guardians may request access to or deletion of their child’s data at any time.
4. 🔐 How We Store and Protect Your Data
Your data is stored securely using password-protected systems and encrypted platforms. We retain personal data only as long as necessary for the purposes outlined above.
5. 🤝 Sharing Your Data
We do not sell or rent your personal data. We may share it with:
• Trusted service providers (e.g. payment processors, email platforms)
• Legal authorities if required by law
All third parties are contractually obligated to protect your data.
6. 🍪 Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We also use analytics tools to understand website usage and improve functionality.
7. 📧 Your Rights
Under UK data protection laws, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• Lodge a complaint with the GDPR regulator
To exercise your rights, contact us at:
📨 Email: colemanscreateandcraft@gmail.com
📍 Address: Colemans Create and Craft, Bromley Green Road, Ashford, Kent, TN26 2EQ
8. 📝 Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly.